Privacy Policy

1. Who is responsible for the data

DolarOn Trading Company is responsible for decisions concerning personal data processed through this website and contacts initiated from it. Privacy questions or requests may be sent to contato@dolaron.com.br or made by phone and WhatsApp at +55 (11) 92166-5321.

2. What this website does not collect

This website has no user registration, forms, authenticated area or visitor database. It also does not use audience analytics, behavioral advertising, profiling or automated decision-making tools.

DolarOn does not deliberately install tracking or marketing cookies. Therefore, under its current operation, no consent banner for non-essential cookies is displayed.

3. Technical browsing data

As with any website published online, hosting and infrastructure providers may automatically record technical data required to deliver and protect the service:

• IP address and access date and time;
• requested page or file and response status;
• browser type, device and equivalent technical information;
• security logs, failures and attempted misuse.

4. Contact by email, phone or WhatsApp

When you choose a contact channel, you may voluntarily provide your name, phone number, email address, company and message content. This data is used to respond to your request, maintain the requested business relationship and, when necessary, comply with legal obligations or exercise rights.

Retention time depends on the nature of the conversation and applicable obligations. Data with no operational, contractual or legal need should be securely deleted or anonymized.

5. Purposes and legal bases

Data may be processed to provide and protect the website, prevent fraud and abuse, diagnose failures, respond to contacts, prepare proposals and comply with legal obligations. Depending on the circumstances, processing may rely on steps requested by the data subject, legitimate interests, compliance with a legal obligation or the regular exercise of rights.

6. Sharing and international transfers

DolarOn does not sell personal data. Information may be accessed by hosting and technology providers only when necessary for the website's operation and security, or by authorities when legally required.

External services such as Google and WhatsApp may process data in other countries under their own policies and safeguards. When you access these services, processing is also subject to the respective provider's terms.

External services used:

• Google Fonts: provides the fonts used in the interface;
• WhatsApp: an optional channel for starting a conversation with DolarOn.

7. Security and retention

Reasonable technical and organizational measures are adopted to reduce the risks of unauthorized access, loss, alteration or improper disclosure. However, no digital environment can guarantee absolute security.

Data is retained only for the period necessary for the stated purposes, the defense of rights and compliance with legal, contractual or regulatory obligations.

8. Your rights

Under Brazil's General Data Protection Law (LGPD), where applicable, you may request:

• confirmation of processing and access to data;
• correction of incomplete, inaccurate or outdated data;
• anonymization, blocking or deletion of unnecessary or unlawfully processed data;
• information about sharing and the option to refuse or withdraw consent;
• data portability, objection to processing and review of automated decisions, within legal limits.

9. Children and adolescents

The website is intended for a professional audience and does not seek to intentionally collect data from children or adolescents. If a guardian identifies an improper submission, they may request its review and deletion.

10. Changes to this policy

This policy may be updated to reflect changes to the website, services used or applicable law. The current version and update date will always be available on this page.

If forms, analytics, advertising or non-essential cookies are added in the future, this policy and consent mechanisms must be reviewed before activation.